Privacy Policy

Your privacy and data protection are fundamental to our values and operations.

Last updated: December 2024

Introduction

Solidarité Enfants Sans Frontières (SESF) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, volunteer with us, or otherwise interact with our organization.

By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Donation Information: Payment details, donation history, preferred communication methods
  • Volunteer Information: Skills, availability, background information, references
  • Communication Records: Correspondence with our staff, newsletter subscriptions
  • Event Participation: Registration details for events, workshops, or conferences

Automatically Collected Information

  • Website Usage: Pages visited, time spent on site, browser type, device information
  • Cookies and Similar Technologies: To enhance user experience and analyze website performance
  • IP Address: For security purposes and geographic analysis of our audience

How We Use Your Information

We use your information for the following purposes:

Program Operations

  • • Processing donations and issuing receipts
  • • Managing volunteer applications and assignments
  • • Coordinating program activities and services

Communication

  • • Sending newsletters and program updates
  • • Responding to inquiries and requests
  • • Providing donation acknowledgments

Legal Compliance

  • • Meeting regulatory requirements
  • • Maintaining accurate financial records
  • • Ensuring data protection compliance

Improvement

  • • Analyzing website performance
  • • Improving our programs and services
  • • Personalizing user experience

Data Protection and Security

Our Security Measures Include:

  • • SSL encryption for all data transmission
  • • Secure payment processing through certified providers
  • • Regular security audits and updates
  • • Limited access to personal information on a need-to-know basis
  • • Staff training on data protection and privacy
  • • Secure backup and recovery procedures

While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to protect your personal information and will notify you of any data breaches as required by applicable law.

Information Sharing and Disclosure

We Never Sell Your Personal Information

SESF does not sell, trade, or rent your personal information to third parties for commercial purposes.

Limited Sharing Circumstances

We may share your information only in these specific situations:

  • Service Providers: Third-party companies that help us operate our website, process payments, or send communications (under strict confidentiality agreements)
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Safety and Protection: To protect the rights, property, or safety of SESF, our beneficiaries, or others
  • Organizational Changes: In the event of a merger, acquisition, or transfer of assets (with continued privacy protection)

Your Privacy Rights

Under applicable data protection laws (including GDPR), you have the following rights:

Access and Portability

Request a copy of your personal information and receive it in a structured, commonly used format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal retention requirements.

Opt-Out

Unsubscribe from marketing communications at any time through email links or direct request.

How to Exercise Your Rights

Contact us using any of the methods below:

Email: chicco007@gmail.com
Phone: +33 6 12 77 64 98

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

Cookie TypePurposeDuration
EssentialWebsite functionality, security, user sessionsSession/1 year
AnalyticsUnderstanding website usage and performance2 years
PreferencesRemembering your choices and settings1 year

You can manage your cookie preferences through your browser settings or by contacting us directly.

International Data Transfers

As an international humanitarian organization, we may transfer your personal information to countries outside the European Economic Area (EEA) for legitimate operational purposes.

When we do transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission and adequacy decisions where applicable.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by applicable law.

Retention Periods:

  • Donation Records: 7 years (legal requirement)
  • Volunteer Information: 3 years after last activity
  • Newsletter Subscriptions: Until you unsubscribe
  • Website Analytics: 26 months maximum
  • Contact Form Submissions: 2 years

Children's Privacy

Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

chicco007@gmail.com
+33 6 12 77 64 98

Mailing Address

SESF
3 Avenue Jacques Prévert
77200 Torcy, France

We will respond to your privacy-related inquiries within 30 days of receipt.